User Guides

Intruder Alarm Maintenance & Servicing

Keep Your Security System Reliable, Compliant and Ready 24/7. Professional intruder alarm servicing across Herts and Essex to ensure your property remains protected.

Regular maintenance is the best way to ensure your system performs when it matters most.

Our servicing helps with:
🔕 Preventing false alarms.
⚙️ Ensuring sensors, sirens, batteries and panels work correctly.
🛡️Maintaining insurance and regulatory compliance.
⏳ Extending the overall lifespan of your system.

Control Panel

Full inspection and diagnostics.

Sensors

Testing of PIRs, door/window contacts, and shock sensors.

Audibles

Siren and strobe function testing.

Power

Battery health check and replacement if required.

Commms

Signal communication test for ARC, App, GSM, Wi-Fi, or LAN.

Audibles

Siren and strobe function testing.

Walk Test

Full system walk test and a Service Report Certificate provided on request.

Control Panel

Full inspection and diagnostics.

Sensors

Testing of PIRs, door/window contacts, and shock sensors.

Audibles

Siren and strobe function testing.

Power

Battery health check and replacement if required.

Comms

Signal communication test for ARC, App, GSM, Wi-Fi, or LAN.

Software

Important software and firmware updates.

Walk Test

Full system walk test. Service report certificate provided on request.

Plan A: Monitored Systems

● Designed for high-security setups. ● Includes two services per annum to ensure constant connectivity.

Plan B: Non-Monitored Systems

Designed for standard bells-only setups. ● Includes one service per annum, meeting industry standards.

Note: We also offer one-off servicing without a contract. While we aim to fit these in as soon as possible, our contract customers are always prioritised.

Is your system trying to tell you something?

Signs Your System Needs Servicing
⚠️ Frequent Beeping, ⚠️ Low Battery Warnings
⚠️ Unresponsive Sensors ⚠️ Weak Sirens ⚠️ Unexplained False Alarms

Compliance & Certification
✅Service reports support insurance requirements
✅Maintenance visit logged under customer record
✅Systems tested to manufacturer standards

Frequently Asked Questions:

How often should alarms be serviced?

 One visit per annum is the industry standard.

Depending on the manufacturer, we advise every 1-2 years for optimal performance.

We are experts in Texecom, Orisec, and Ajax. If you have a different brand, please ask—we can likely still help.

Ready to book your maintenance visit?

  • Call: 01279 305922
  • Email: jane@innov8security.co.uk
  • Service Areas: Proudly serving Herts and Essex.
Do you also have a surveillance system? View our CCTV Maintenance services here

Getting a free security assessment and tailored quote is simple. Enter your details below & we'll be in touch.

If You Have Any Questions About Our Products And Services, Call us:

01279-305922

We're available:

  • Mon: 8:30 - 17:30
  • Tues: 8:30 - 17:30
  • Wed: 8:30 - 17:30
  • Thrus: 8:30 - 17:30
  • Fri: 8:30 - 17:30
  • Sat: Closed
  • Sun: Closed

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NSI Approved Security CER The hallmark of excellence for providers of security services. View our certification here nsi.org.uk

Innov8 Security Ltd

Home & Business Security Company Bishops Stortford, Hertfordshire

01279 305922

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